{"id":80859,"date":"2025-09-08T20:44:12","date_gmt":"2025-09-08T20:44:12","guid":{"rendered":"https:\/\/www.imv-imaging.com\/?post_type=imv-careers&#038;p=80859"},"modified":"2025-09-08T20:44:16","modified_gmt":"2025-09-08T20:44:16","slug":"service-administrator-careers","status":"publish","type":"imv-careers","link":"https:\/\/vet.solutions\/en\/imv-careers\/service-administrator-careers\/","title":{"rendered":"Service Administrator &#8211; Careers"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Department:<\/strong> Service (Companion Animal)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Location:<\/strong> Southend-on-sea<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Hiring Manager:<\/strong> Operations Manager<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This role is essential to manage customer needs and provide exceptional service. The new Service Administrator will be the first point of contact for customers contacting IMV. The Service Administrator will also work with suppliers and internal teams to order parts or arrange support from IMV suppliers as required.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The key responsibilities include:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Managing all incoming calls into the office<\/li>\n\n\n\n<li>Regularly communicating with customers and managing their expectations in relation to lead times and service turn around times<\/li>\n\n\n\n<li>Ensuring that we deliver an efficient service that meets our customers\u2019 expectations<\/li>\n\n\n\n<li>Processing and tracking service repairs<\/li>\n\n\n\n<li>Process and tracking consumable products<\/li>\n\n\n\n<li>Managing the supply and stock control of consumable and stock item<\/li>\n\n\n\n<li>Ensuring records are kept up to date<\/li>\n\n\n\n<li>Updating and management of SAP and company software systems<\/li>\n\n\n\n<li>Preparing sales equipment<\/li>\n\n\n\n<li>Liaising with colleagues at all levels of the organisation<\/li>\n<\/ul>\n","protected":false},"featured_media":0,"template":"","class_list":["post-80859","imv-careers","type-imv-careers","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Service Administrator - Careers | Vet Solutions<\/title>\n<meta name=\"description\" content=\"The new Service Administrator will be the first point of contact for customers contacting IMV and will work with suppliers and internal teams to order parts or arrange support from IMV suppliers as required.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vet.solutions\/en\/imv-careers\/service-administrator-careers\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service Administrator - Careers\" \/>\n<meta property=\"og:description\" content=\"The new Service Administrator will be the first point of contact for customers contacting IMV and will work with suppliers and internal teams to order parts or arrange support from IMV suppliers as required.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/vet.solutions\/en\/imv-careers\/service-administrator-careers\/\" \/>\n<meta property=\"og:site_name\" content=\"Vet Solutions\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/vetsolutionsltd\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-08T20:44:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/vet.solutions\/wp-content\/uploads\/2026\/08\/vet-solutions-770-400.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"770\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@IMVimaging\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/vet.solutions\\\/en\\\/imv-careers\\\/service-administrator-careers\\\/\",\"url\":\"https:\\\/\\\/vet.solutions\\\/en\\\/imv-careers\\\/service-administrator-careers\\\/\",\"name\":\"Service Administrator - Careers | Vet Solutions\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/vet.solutions\\\/en\\\/#website\"},\"datePublished\":\"2025-09-08T20:44:12+00:00\",\"dateModified\":\"2025-09-08T20:44:16+00:00\",\"description\":\"The new Service Administrator will be the first point of contact for customers contacting IMV and will work with suppliers and internal teams to order parts or arrange support from IMV suppliers as required.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/vet.solutions\\\/en\\\/imv-careers\\\/service-administrator-careers\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/vet.solutions\\\/en\\\/imv-careers\\\/service-administrator-careers\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/vet.solutions\\\/en\\\/imv-careers\\\/service-administrator-careers\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/vet.solutions\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Service Administrator &#8211; 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